Help Us Transform Lives

Student Life Coordinator

Location: Minneapolis, MN

Format: In Person, Full time (40 hours/week)

Student Life Coordinators advise and train students, and support day-to-day operations at Prime. Through experience, empathy, and authority they work to meet student learning outcomes and industry standards, enforce policy and manage student experiences through admissions to graduation.

Accountability

Student Life Coordinators at the Academy are accountable for:

• Admissions communication and first review of applications 
• Managing student onboarding processes 
• Effective instruction of professional skills curriculum
• Engaging students in classroom discussions 
• Effective student escalation and issue resolution
• Assisting or leading student support conversations
• Managing student cohort experience
• Collaborating with the team to create and implement quarterly objectives  
• Regularly reporting on students’ progress 
• Maintaining a presence in the classroom through direct observation

Typical Duties and Responsibilities

Responsibilities include:

• Scoring incoming candidate applications and managing admission communications
• Lecturing on Professional Skills curriculum and conducting sessions with cohorts 
• Leading bi-monthly Professional Skills practice 
• Conducting regular instructor 1:1s
• Assist in the academic and personal advising of current students 
• Documenting notes related to students' progress 
• Collaborating with instructors on student or cohort needs
• Conducting interviews, documenting insights, and sharing recommendations 

Reporting Relationships

• Coordinators are directly supervised by the Director of Student Affairs
• Coordinators are mentored and trained by Student Life Managers or Sr. Student Life Managers
• Coordinators collaborate with other members of the Prime team

Skills and Qualifications

• Expertise in customer service, learning and development
• Expertise in education, coaching or student development
• Experience lecturing and delivering talks on non-technical topics
• Experience mentoring and training 
• Excellent written and verbal communication skills
• Independent, self-motivated, and success- driven
• Manage difficult or emotional situations, responding promptly to requests for service and assistance
• Proven leadership and teamwork skills and collaborative group problem solving 
• Organized, detail-oriented, and great at follow-through
• Must have the ability to multitask in a fast-paced and dynamic environment
• Familiarity with tech industry terminology and developments (design and software development)

Education and Experience

• 2 or more years of experience in education or related field 
• 2 or more years of experience leading projects and initiatives 

Working Conditions

• General office setting—no hazardous chemicals or manufacturing equipment/production lines/machinery, however, noise levels fluctuate with open office environment
• Minimal travel
• Sitting\standing (75%) of the day at meetings and at desk

To apply:

Send your resume and cover letter or statement of interest to recruiting@primeacademy.io

Research shows that folks who are part of historically excluded groups or are otherwise underrepresented are less likely to apply for a role if they feel they don't meet all the criteria. If you are hesitant to submit your materials for that reason, please apply anyway!